1. Introduction

Welcome to Nexfirm. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or engage with our services.

By using Nexfirm, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue using our services immediately.

2. Information We Collect

We collect several types of information to provide and improve our services, including:

• Personal Information: Name, email address, phone number, and other contact details you provide when registering or communicating with us.
• Business Information: Company name, employee details, and related organizational data submitted to our ERP/HRMS platform.
• Usage Data: Information on how you access and use our platform — such as IP address, browser type, device identifiers, and usage logs.
• Cookies & Tracking Data: We use cookies and similar tracking technologies to monitor website activity and improve user experience.

3. How We Use Your Information

Your information may be used to:

• Provide, maintain, and improve our platform and services.
• Manage user accounts, logins, and authentication securely.
• Personalize user experience and deliver tailored content.
• Process payments, invoices, and service renewals.
• Communicate with you about updates, offers, or support.
• Ensure data security, fraud prevention, and compliance with legal requirements.

4. Data Storage and Security

All user data is securely stored in encrypted databases on protected cloud servers. Nexfirm employs strong administrative, technical, and physical safeguards to prevent unauthorized access, loss, or misuse of your data.

While we take reasonable steps to secure your information, please note that no electronic storage or transmission method is 100% secure.

5. Sharing of Information

We do not sell or rent your data. However, we may share information in the following cases:

• With trusted service providers who help us operate the platform (e.g., hosting, analytics, or payment gateways).
• When required by law, regulation, or legal process.
• To protect the rights, property, or safety of Nexfirm, our users, or others.

6. Your Data Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal information.
• Withdraw consent where processing is based on consent.
• Request restriction or objection to certain processing activities.
• Request data portability in a readable format.

To exercise any of these rights, please contact us at support@nexfirm.com.

7. Cookies Policy

Nexfirm uses cookies to enhance your browsing experience. Cookies help us remember your preferences, track usage statistics, and improve performance. You can disable cookies in your browser settings, though some features may not function properly.

8. Third-Party Services

Our website may include links to third-party websites or integrations (e.g., payment processors, analytics tools). We are not responsible for the privacy practices or content of these third-party services. Please review their respective privacy policies.

9. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or for legitimate business reasons.

10. Children’s Privacy

Nexfirm does not knowingly collect data from children under the age of 16. If we discover that such data has been collected, we will take steps to delete it immediately.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a new “Last Updated” date.

12. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or our data practices, please contact us:

Nexfirm
Email: support@nexfirm.com
Website: www.nexfirm.com